You may have encountered such a situation: you have a printer installed on your Microsoft Windows computer, but the printer is not showing in your Remote Desktop session? There are a few things to check when you experience this issue.

1

Check that Printers Are Enabled on Connection

Ensure that you have the Printers option selected in your Remote Desktop settings. You can check this by bringing up the Remote Desktop Connection screen, selecting Local Resources and ensuring the Printers option is selected.

2

Check Server Settings

If you are connecting to a Windows Server box, ensure the settings on the server don’t disable the sharing of Printers.

Windows 2008

Go to “Start” > “Administrative Tools” > “Remote Desktop Services” > “Remote Desktop Session Host Configuration“.

Select “Connections“, right-click the name of the connection > “Properties” > “Client Settings” > “Redirection“. Ensure that “Windows Printer” is not checked.

Windows 2012

Open “Server Manager“.

Select “Remote Desktop” Services.

Select “Collections“.

Select “Tasks“, then choose “Edit Properties“.

Under the “Client Settings” tab, ensure the “Windows Printer” is enabled.

3

Ensure Drivers Are Installed On Server

Check that the printer drivers are installed on the computer you are connecting to. If the drivers haven’t been installed, on the computer you are connecting to, the printer won’t appear at all.

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